☎ (+86) 156 8859 7529
✉ vantomachinery@gmail.com
WARRANTY CENTER
Online Warranty Registration
Welcome to Vanto Trailers’ Online Warranty Registration. Please fill out the form below, and it will be submitted to your Warranty Department.
Read about the Vanto Limited Warranty.
File Warranty Claim
For Vanto Trailers to be able to honor the trailer warranty the following criteria should be followed. Warranty work can only be authorized by the corporate offices warranty department. You must print off the “Warranty Request Form” and mail it to the address provided below. In order to make a claim under our warranty policy:
- You must have registered you must complete the warranty registration online, no later than thirty (30) days following the purchase of your Big Tex trailer. IF THIS WARRANTY IS NOT COMPLETED BY THE THIRTIETH DAY AFTER PURCHASE OF THE TRAILER, ALL EXPRESS WARRANTIES CONTAINED IN THIS LIMITED WARRANTY SHALL BE NULL AND VOID EXCEPT AS PROHIBITED BY LAW.
- You must be the original owner of the trailer (Trailer warranties are non-transferable)
- Within five (5) days after discovering a problem with your Big Tex trailer, you must carry your trailer to one of our stores/dealers for inspection.
- The trailer must have been used and maintained in accordance with good industry practice and the recommendations of Big Tex Trailers included in your Owners Safety and Tire Manual.
- Please be sure to read Vanto Limited Warranty & Warranty Claim Procedure before submitting a claim.
Contact Our Warranty Department
If you need to contact Big Tex Trailers Warranty Department, you can contact us by mail, or contact through phone or WhatsApp.
Mail to:
Yantai Vanto Machinery Co., Ltd.
Attn: Warranty Division
vantomachinery@gmail.com
Call Warranty Department:
86 156 8859 7529
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